There are a few items that we would like you to know before you get your FAT ON! Generally, we ship on Tuesday and Friday although this can be change based on the volume of orders during the week. You will receive a confirmation email and we will send a follow-up email with a tracking number when your order has actually shipped. This tracking number email is done by a staff member manually so it takes about one day after your order ships to send you your tracking number. If you still have not received your tracking number after more than 7 days from the time of your order something may be amiss so please do contact us and we will hunt down your fat for you!
Here are some other things of note...
ALL Fatworks Lards and Tallows are Pasture Raised. Even if the jar does not say "pastured raised," it IS pasture raised fat from a pasture raised farm. We ONLY source our pork, beef, lamb and buffalo from pasture raised farms and we receive affidavits from each farm stating that they are pasture raised. Due to the confusing, time-consuming, expensive and, for them, often unnecessary step submitting claims to the USDA, some of our pasture raised farms can not or do not wish to engage in the pasture raised claiming process. Some do. Therefore even though all our fat is from Pasture Raised farms some of the jars will not have the Pasture Raised claim while some will, but and we can't stress this enough, the quality of ALL our fat is the same in that it is from pasture raised farms. Again we support FARMS, not the USDA. The exceptions to this is our Cage Free Duck Fat. (We do make our famous Non-Gmo Pasture Raised Duck Fat so make sure you ordered the duck fat that you wanted!)
Fatworks' fats can have seasonal color variations. Seasonal changes in eating of pasture raised animals can affect fats color and this can change from batch to batch.
Separation of oils is normal in summer. This is nothing to be alarmed about and is NOT a sign of rancidity.
We do not use bleach or hydrogenation. We have added Organic Rosemary extract to our Poultry Fats and Pork Lards which adds a very slight, and pleasant rosemary taste, but we add it because rosemary is a natural antioxidant and helps keep your fat fresher.
Sometimes the button on the top of your lid will arrive popped. Unless the jar is leaking or the lid is obviously loose, a popped button on the lid is nothing to worry about. This just happens sometimes due to altitude changes in shipping and does not reflect a tampered or broken seal.
We are no longer able to do local pick-ups at this time.
Back Ordered items may take up to 3-4 weeks to ship. If an item will take more than a month to ship we will say "Sold Out".
Also, we wanted to remind you that our fats are very robust and resistant to oxidation andcan therefore be reused several times if properly filtered. We recommend unbleached coffee filters but cheesecloth works great too.
We will send you a confirmation email when we receive your order and then send you a follow-up email with your tracking info.